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Carpark Management System

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Automatic Barrier System

Multi Colour LED Message System

Access Control System

Security CCTV and DVR System

Visitor Registration System

Carpark Management System

The key challenge in traditional carpark management has been cash management involving collection, counting, auditing and banking in of coins and notes. These activities are time-consuming, error prone and costly to perform.

The automated process of automatic issuing of tickets at the carpark entry and collection of fees using unmanned payment machines that accept notes and coins, though popular in many countries, is very expensive to implement, own and maintain. Auditing and banking in of coins and notes, which are time-consuming processes, are still required.

In Singapore, with the widespread use of the cashcard to pay for road tolls, makes sense to automate the backend auditing and physical collection, counting and banking in of notes and coins.

Cash Card System
AlphaWAVE developed the cashcard payment system in 2001. Its clients include major carpark management companies like Wilson Parking, Adams Parking, Top Parking, Metro Parking, P-Parking, Elite Parking and Aims Parking. There are even more direct building owners who use AlphaWAVE System to manage their own carparks.

Examples include:

  • Coronation Shopping Plaza
  • Singapore Safety Driving Centre Ltd
  • Tech View
  • United Medicare Centre
  • 15 Changi Business Park
  • Village Centre
  • Fort Canning Lodge
  • Hougang Mall
  • APS Building Carpark
  • Aries Building
  • Prinsep House
  • Bukit Timah Plaza
  • Eastpoint Mall
  • Shaw Centre
  • Roxy Square
  • Raffles Hospital
  • MOE Building
  • Robertson Quay Hotel
  • AIA Building
  • 79, Anson Road
  • Chancerlodge Complex
  • Jurong Pier Road
  • Woodlands North Plaza
  • Jurong East Multiplex


Cash Card System

For cashcard carpark management system, the drivers simply insert their cashcard into our entry kiosk, equipped with a high-speed cashcard smart reader, a message display, voice recording or sound (optional), help button and intercom. The entry time is stored in a database together with the cashcard details that identifies the driver. On exit, the driver inserts the same cashcard into the exit kiosk. The system will retrieve the entry time and other information from the database, compute the parking fee and deduct the correct amount from the driver's cashcard.

At the end of the day, the revenue collection for the carpark will be sent over to NETS (Network for Electronic Transfers), an e-payment operator in Singapore owned by three major banks in Singapore - DBS, OCBC and UOB. NETS performs its verification processes and deposits the money into the designated bank account of the carpark owner.

Hence, the carpark manager saves all the time and effort required to perform those tasks that were required previously. This lowers the cost of operating a carpark for the owner, while the users of the carpark - the drivers enjoy the convenience of cashless parking. The drivers do not need to remember to keep the tickets, spend additional time to queue at the payment station to settle the parking fee.

The Carpark Management Software developed by AlphaWAVE - CALMS (Car Access Lane Management System) allows carpark managers and owners to not only generate revenue reports, traffic movement, season parking information, exceptions reports, but also perform in-depth analysis such as revenue by different types of vehicles and even audit trail of all operations performed. The comprehensive software system is protected by a sophisticated security access control.

Electronic Parking System (Full / Partial / Season Parking)
The EPS (Electronic Parking System) goes one step further to enhance the driver's convenience with "hands-free" cashless parking.

On entry to the carpark, the drivers no longer need to stop the car, wind down the window to insert the cashcard to register its entry time. A high speed antenna at the entry lane will read the IU (In-car Unit, available on all Singapore cars), the system will store the information in the database and lifts up the high speed barrier.

For Season Parking access control system used in condominiums, clubs or even schools, the system only allows registered vehicles to enter. Unregistered vehicles would be required to be authenticated by the security before access is allowed.

Both Partial EPS and Full EPS are systems that can deduct fees from the cashcard of the carpark users. The difference between the two is that for Partial EPS, the driver will still need to stop the vehicle and insert the cashcard for the fee to be deducted if a parking fee is required; for Full EPS, the deduction of the fee is done using the IU in the car, similar to the automatic ERP (Electronic Road Pricing) toll fee collection. This automatic deduction of fees cuts down the time required by the driver to clear the exit.

AlphaWAVE has implemented Full EPS for extremely heavy traffic carparks at shopping centres, industrial parks, clubs, entertainment centres and prestigious residential buildings. Its speed of IU recognition is among the fastest in the industry (0.125sec).

Examples include:

  • SAFRA clubs (4 separate sites, 200 000 club members, 30 000 drivers)
         - SAFRA Mount Faber (1 In - 1 Out with 2 Antenna)
         - SAFRA Yishun (1 In - 1 Out with 2 Antenna)
         - SAFRA Tampines (1 In - 1 Out with 2 Antenna)
         - SAFRA Toa Payoh (1 In - 1 Out with 2 Antenna)
  • Alexandra Technopark (4 In - 4 Out with 8 EPS Antenna, 2500 Season)
  • Robertson Walk (2 In - 2 Out with 3 EPS Antenna, 100 Season)
  • Shaw Centre (1 In - 3 Out with 4 EPS Antenna, 800 Season)
  • The Synergy (1 In - 1 Out with 2 Antenna, 80 Season)
  • The Atrium (1 In - 1 Out with 2 Antenna, 20 Season)
  • MOE Building (1 In - 1 Out with 2 Antenna)
  • Southpoint (1 In - 1 Out with 2 Antenna, 60 Season)
  • SimsVille Condominium (3 Zones with 1 carpark, 3 X 1 In - 1 Out with 4 Antenna, 600 Season Parkers)
  • Tanglin Club (2 X In with 2 Antenna, 5000 Season, Implementing)
  • The Sovereign (1 X In Antenna, Implementing)
  • PSA (3 In - 3 Out with 6 Antenna, 1 CHU, 200 Season, Implementing)

 
Electronic Parking System

Complimentary and Redemption Parking
AlphaWAVE provides highly customizable and flexible complimentary parking solutions. Complimentary parking can be totally free or discounted. This depends on the application. For example, a shopping centre trying to attract more shoppers to its establishment may introduce a $2 discount to the parking fee of any shopper who accumulates a total spending of $20 at its shops. A hotel may like to issue a complementary card that allows its customers to have free parking as long as he stays with the hotel. Some complimentary cards or tickets may be reused for a certain number of times, while others are "swallowed" by the machine on one use.

AlphaWAVE develops a full range of complimentary solutions from prestigious looking full colour plastic magnetic cards to barcode paper tickers, together with self-service validation kiosk customized to suit individual client's unique business processes.

Licence Plate Recognition System
AlphaWAVE develops a highly reliable LPR (License Plate Recognition) System with research grants from the EDB (Economic Development Board of Singapore) jointly with an Israel company. The recognition engine has been used in many licence plate recognition or container identification recognition applications around the world.

This system achieves very near 100% recognition success rate for Singapore licence plate under controlled indoor environment such as underground carpark.

The advantage of the LPR System is that the licence plate number is more useful and familiar with users who wanted to register vehicles for guests and for security to trace vehicles when required.

The system can take several snap-shots of the vehicles and store them in its database together with other information. The is especially useful in visitor registration system.

Examples include:

  • Singapore Land Tower
  • Telecom Centre


Licence Plate Recognition System

Proximity Transponder System
The Proximity Transponder System is a low cost alternative to the EPS for managing Season Parkers. The system uses a reader or antenna to read the identification number of a transponder, which is normally placed on the windscreen of a vehicle.  Upon successful identification, vehicles with valid transponder will be allowed access.

AlphaWAVE Proximity Transponder System is used in condominiums, office buildings, factories, schools and clubs. The effective range of the reader is 3 metres from the transponder. The reading speed is fast enough to allow drivers to simple drive through without having to stop or wind down the window.


Proximity System


Reference Customers